Frequently Asked Questions (FAQs)
Got some questions?
When should I expect my order?
- PRINTS: Typically within two weeks - they are made to order.
- ORIGINAL ART: Typically within 4 weeks; unless specified otherwise.
- You’ll get a tracking number once your painting is received by our courier, so you will know when to expect your delivery!
What’s the difference between a commission, an original, and a print?
- All paintings are original pieces of art, handmade by Heather in her studio.
- Commissions are essentially requests, so all commissions are originals, but not all originals are commissions. Makes sense?
- Prints are reproductions of original artworks. To create a print, high-resolution photographers are taken of the artwork and then printed out.
- All paintings come signed along with a certificate of authenticity.
How do I buy an original?
- Pop an email over to me at heather@heathereck.com and I can share recent updated works that may not yet be on the site.
- Keep an eye out on my website for special product drops or on my Instagram (@heathereckartist) for posts of new works. You can also sign up for my newsletter.
